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Abhinav_m
Level 2
Nov 9, 2020 9:10 PM UTC
Solved

2 Adobe Analytics instances running on the same page

Can we have 2, AA instances running on the same page.

 

One AA is being hosted by Tealium and another one from Launch.

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Brian_Johnson_
Brian_Johnson_Accepted solution
Level 8
Nov 10, 2020 1:15 PM UTC

@abhinav_m - What are you trying to accomplish? Are you trying to send the same data to different report suites? Different data to different report suites? Are the AA instances owned by the same org, or does one belong to you and the other belongs to another org/vendor? If you can provide more context, we might be able to provide suggestions or alternatives.

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6 replies

Brian_Johnson_
Brian_Johnson_Accepted solution
Level 8
Nov 10, 2020 1:15 PM UTC

@abhinav_m - What are you trying to accomplish? Are you trying to send the same data to different report suites? Different data to different report suites? Are the AA instances owned by the same org, or does one belong to you and the other belongs to another org/vendor? If you can provide more context, we might be able to provide suggestions or alternatives.

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    Abhinav_mAuthor
    Level 2
    Nov 10, 2020 1:36 PM UTC

    @brian_johnson_ Intent is to send data to two different set of reporting suites in two different org's. One currently in place, implemented via Launch is focused towards tracking experience on the web property only. There is another parent exp (lets called is Exp A), from which the user can navigate to this exp (lets called is Exp B). Exp A also uses AA (different ORG), and is implemented through Tealium. Intent is to follow the customer journey from Exp A to Exp B, in real time. This is where we are trying to figure, if there are known technical issues in implementing, Exp A Tealium managed AA on Exp B which already has AA (different ORG) implemented through Launch.

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    isinha
    Employee
    Nov 10, 2020 12:30 PM UTC

    You can, though it's not supported or recommended. It's bound to cause issues.

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    Abhinav_mAuthor
    Level 2
    Nov 10, 2020 5:05 PM UTC
    Can you provide some expected issues that we might run into.
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    yuhuisg
    yuhuisg
    New Participant
    Nov 10, 2020 3:23 AM UTC

    You can, but it's not advisable. The most immediate impact is that because you're sending 2x hits, you could exceed your licence's volume very quickly, which can increase the cost of your AA bill.

    Besides that, sending such hits can lead to inaccuracies in reporting or spending more time to interpret the reports.

    So, just don't.

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