Ability to record analytics behind firewall? | Community
Skip to main content
kristy_sullivan
New Participant
May 31, 2016
Solved

Ability to record analytics behind firewall?

  • May 31, 2016
  • 1 reply
  • 720 views

My company has an internal site under a firewall that we would like to track via Adobe Analytics. Will the product work as expected behind a firewall? Is there any other settings or configurations we need in order to achieve this?

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by TanmayMathur

Hi Kristy,

Thanks for reaching out to the community!

Adobe Analytics can definitely work behind a firewall but you would have to work with your IT department to allow the range of IP addresses corresponding to the Adobe Data collection servers. You will find that list here - https://marketing.adobe.com/resources/help/kb/en_US/analytics/kb/adobe-ip-addresses.html

Let me know if this helps. Thanks!

Tanmay

1 reply

TanmayMathur
TanmayMathurAccepted solution
Employee
June 1, 2016

Hi Kristy,

Thanks for reaching out to the community!

Adobe Analytics can definitely work behind a firewall but you would have to work with your IT department to allow the range of IP addresses corresponding to the Adobe Data collection servers. You will find that list here - https://marketing.adobe.com/resources/help/kb/en_US/analytics/kb/adobe-ip-addresses.html

Let me know if this helps. Thanks!

Tanmay