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benku
benku
New Participant
Sep 7, 2018 4:01 PM UTC
Solved

Accessing Older Data on Previous Data Platform

Hi there,

I was recently trying to access some data from a few years ago, and I'm getting a message that says "Data before 2017-11-01 is provided by a previous data platform". Does anyone know how I might be able to access this info? Is there a way to access this "previous data platform"?

Thanks!

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AlthamAccepted solution
Level 3
Sep 7, 2018 9:03 PM UTC

Checkout FAQ's in below pdf file. Hope it helps.

https://marketing.adobe.com/resources/help/en_US/analytics/whitepapers/data-retention-policy/adobe-analytics-data-retent…

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2 replies

Gigazelle
Gigazelle
Employee
Sep 13, 2018 9:38 PM UTC

This is referring to v15 processing vs. non-v15 processing. You should still see prior data (as long as it's within the data retention policy threshold), it just might act inconsistent if you perform advanced queries against it (like segmentation).

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AlthamAccepted solution
Level 3
Sep 7, 2018 9:03 PM UTC

Checkout FAQ's in below pdf file. Hope it helps.

https://marketing.adobe.com/resources/help/en_US/analytics/whitepapers/data-retention-policy/adobe-analytics-data-retent…

Translate
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