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New Participant
July 31, 2024
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Activity Map Link - Personal Information

  • July 31, 2024
  • 1 reply
  • 1487 views

Our Web analytics team has decided to disable Activity Map dimensions as personal information like email address & phone numbers are populating under Activity Map dimensions for less than 0.1% of the users. Is there a way fix this issue instead of disabling them?

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Best answer by Jennifer_Dungan

There are two ways to handle this...

 

1. You can override the link value by setting an s_objectID attribute on the link (so you could make it something generic like "user email" or "user address", rather than have it pass the PII

https://experienceleague.adobe.com/en/docs/analytics/implementation/vars/page-vars/s-objectid

 

 

 

2. The other option is to add an Activity Map exclusion around the areas that contain links with PII

https://experienceleague.adobe.com/en/docs/analytics/implementation/vars/page-vars/activitymap-regionexclusions


or create link exclusions:

https://experienceleague.adobe.com/en/docs/analytics/implementation/vars/page-vars/activitymap-linkexclusions 

1 reply

Jennifer_Dungan
Jennifer_DunganAccepted solution
New Participant
July 31, 2024

There are two ways to handle this...

 

1. You can override the link value by setting an s_objectID attribute on the link (so you could make it something generic like "user email" or "user address", rather than have it pass the PII

https://experienceleague.adobe.com/en/docs/analytics/implementation/vars/page-vars/s-objectid

 

 

 

2. The other option is to add an Activity Map exclusion around the areas that contain links with PII

https://experienceleague.adobe.com/en/docs/analytics/implementation/vars/page-vars/activitymap-regionexclusions


or create link exclusions:

https://experienceleague.adobe.com/en/docs/analytics/implementation/vars/page-vars/activitymap-linkexclusions 

New Participant
August 2, 2024

Thanks Jennifer

Jennifer_Dungan
New Participant
August 2, 2024

You're welcome!

 

Glad I could help with an alternative to "throw everything out because of a few issues"