Ad Hoc Analysis not launched

Question

Hi,since 2 weeks, we cannot launch ad hoc analysis anymore.I already tried deleting all former discover.jnlp en downloading a new one.java version 8 upd 102tried in chrome Version 46.0.2490.80 and firefox 48.0.2workstation: lenovo someone had the same problem and can help me with possible solutions?Lieke

Gigazelle · Accepted Answer

Have you tried clearing java cache?https://marketing.adobe.com/resources/help/kb/en_US/analytics/kb/troubleshoot-launching-ad-hoc-analysis.htmlhttps://www.java.com/en/download/help/plugin_cache.xml

liekev70940324 · Answer

Thanks for your reply.yep. that worked (in combination with clearing cookies) However, it worked for just one dayRecent update: replace the java-32 bits version with a 64 bits version. That seems to work for now.

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