Add OS version to the Mobile > Operating System report | Community
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stefanzielinski
Level 2
Mar 26, 2010 3:21 PM UTC
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Add OS version to the Mobile > Operating System report

My company uses Omniture to track usage for mobile applications on multiple platforms (iPhone, BlackBerry, Android), where a given application on a given platform has its own report suite.

 

For each of these platforms it can be very useful to understand which version of the particular operating system our customers have installed, as the version number indicates which OS features are available. If we have insight into this from the Mobile > Operating System report, it makes it easier for us to decide whether or not to continue supporting older OS versions, or otherwise direct development on the applications.

 

Ideally, for us the Mobile > Operating System report would look something like this:

 

 

Android 2.0.15,548,11837.5%
Android 1.65,459,65537.0%
Android 1.53,517,98723.8%
Android 2.165,0850.4%
Android 2.07,5150.1%

 

...instead of just listing "Android", particularly since we only have one top-level OS per report suite, as a general rule.

16 replies

benjamingaines2
Employee
May 22, 2014 2:54 PM UTC
This is now available with the Adobe Analytics Spring 2014 release!
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benjamingaines2
Employee
Oct 3, 2013 7:50 AM UTC
Switching this back to "In Progress" to reflect work that we are currently doing in this area.
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janyarax
New Participant
Oct 3, 2013 12:13 AM UTC

I couldn't agree more for this idea. It is really importance for Quality Assurance to select the right device and OS version for testing.

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ablank
Level 2
Jun 6, 2013 10:44 AM UTC

This is especially important for discerning between iOS6 and other iOS's.  When Apple removed the referrer in iOS6, we needed to use the OS version to estimate the amount of direct load traffic that is really organic search.

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benjamingaines2
Employee
Apr 30, 2013 7:32 AM UTC
Changing to "Partially Implemented," since what we have done applies to apps but not web. We do hope to add this for web as well.
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christophers179
New Participant
Apr 30, 2013 4:15 AM UTC
Yeah, app tracking isn't the same as what's been requested. Mobile OS version is critical because those versions have different web browsers that need to be catered for.
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michelleg997808
Level 2
Apr 18, 2013 11:45 AM UTC

This says implemented, but I'm not seeing it in the reporting...

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Roger_J_Woods
Employee
Apr 12, 2013 7:04 AM UTC
We've had this for apps since last July. OS, OS version, and many other device data elements are automatically tracked in the lifecycle metrics in the SDKs. See the documentation: http://microsite.omniture.com/t2/help/en_US/sc/appmeasurement/ios/index.html#Lifecycle_Metrics Also, the lifecycle metrics now are sent to system variables so you do not need to use any of your custom variables for them, a simple button in the admin console. See docs here: http://microsite.omniture.com/t2/help/en_US/sc/appmeasurement/ios/index.html#Analyst_Quick_Start
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Roger_J_Woods
Employee
Apr 12, 2013 7:03 AM UTC

We've had this for apps since last July.  OS, OS version, and many other device data elements are automatically tracked in the lifecycle metrics in the SDKs.  See the documentation:

http://microsite.omniture.com/t2/help/en_US/sc/appmeasurement/ios/index.html#Lifecycle_Metrics

 

Also, the lifecycle metrics now are sent to system variables so you do not need to use any of your custom variables for them, a simple button in the admin console.  See docs here:

http://microsite.omniture.com/t2/help/en_US/sc/appmeasurement/ios/index.html#Analyst_Quick_Start

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wrenderos7
New Participant
Mar 27, 2013 12:17 PM UTC

As others have already stated, having insight into the mobile OS version is valuable information for any product organization with a web presence.  



More to the point, Google Analytics already provides this information, and Adobe should, too.

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