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jine_fernandez
Level 2
October 16, 2015
Solved

Adobe Analytics Down

Hi,

Is there an estimated time when these tools (Reportbuilder, Ad Hoc Analysis) will be fixed?

Thanks,

Jine

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    TanmayMathur
    TanmayMathurAccepted solution
    Employee
    October 16, 2015

    Hi,

    As of 03:00 MDT, Analytics processing continues to recover. Some customers may experience data latency for up to approximately 11 additional hours while the data backlog is processed.

    We will continue to provide regular updates. Our next update is scheduled for 06:00 MDT.

    TM

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    4 replies

    TanmayMathur
    TanmayMathur
    Employee
    October 16, 2015

    Hi, 

    The issue is being worked upon as high priority, I cannot quote a time but I will update you as soon as it is fixed. Apologies.

    Regards,

    TM

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    ogill
    Employee
    October 16, 2015

    Hi Jine,

    If you are not already, you can monitor the status of Adobe solutions here http://status.adobe.com/

    Regards,

    Opkar

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    jine_fernandezAuthor
    Level 2
    October 16, 2015

    Hi TM,

    Really appreciate your quick reply and no worries.

    Will just wait for any updates then. smiley

    Thanks,

    Jine

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    TanmayMathur
    TanmayMathurAccepted solution
    Employee
    October 16, 2015

    Hi,

    As of 03:00 MDT, Analytics processing continues to recover. Some customers may experience data latency for up to approximately 11 additional hours while the data backlog is processed.

    We will continue to provide regular updates. Our next update is scheduled for 06:00 MDT.

    TM

    Translate
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