Adobe Analytics Link Click Is not firing

Question

Hi,

We have LinkClick added Via Data layer implementation. I notice Adobe server call is not firing even though data layer works fine. Why this happening? Do I need to add delay code ? I see the page is navigating really quick.

Thanks,

Pradeep

yuhuisg · Accepted Answer

Since your link tracking is getting cancelled, then it means that yes, you need to add a delay when you track the link. Otherwise, the browser is navigating away from the current web page before the link tracking has completed executing, causing it to be cancelled.

A 100ms - 500ms delay should be sufficient.

pradeep_07 · Answer

@ yuhuisg - Server call is firing but its getting cancelled. Not sure call which is getting cancelled data will be collected in Adobe or not.

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