Adobe Analytics showing for same dates when changing date range | Community
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TheMarianoC
Level 2
Jan 4, 2019 3:33 PM UTC
Solved

Adobe Analytics showing for same dates when changing date range

Hello, I've got a problem I don't know how to resolve.

I'm looking at a particular segment (two of them have the same problem actually) - When looking at Unique visitors (although this happens with ALL other metrics too, I'm just using UV as it's easier to explain) and select This year, or Last year of data, I get "correct" data or at least some data:

However if I select only January, or only February, or only a part of any of these two months back in 2018, I get this:

Everything is blank!

Any ideas?

Thanks,

Mariano

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EricMatisoff
EricMatisoffAccepted solution
Employee
Jan 4, 2019 7:36 PM UTC

Interesting. I wonder if it has something to do with the segment? Could you share a screenshot of the definition it? If not comfortable sharing publicly here, you can PM me.

4 replies

Gigazelle
Employee
Jan 9, 2019 11:48 PM UTC

Hi Mariano, were you able to get this figured out?

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EricMatisoff
EricMatisoffAccepted solution
Employee
Jan 4, 2019 7:36 PM UTC

Interesting. I wonder if it has something to do with the segment? Could you share a screenshot of the definition it? If not comfortable sharing publicly here, you can PM me.

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TheMarianoC
Level 2
Jan 4, 2019 4:24 PM UTC

Hi there,

Yes, there is a segment applied within a report suite:

Thanks for your help!

Mariano

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EricMatisoff
Employee
Jan 4, 2019 3:41 PM UTC

Hm, that's definitely strange. I tried this in one of my report suites and didn't have the same issue:

Can you send a bigger screenshot of your full browser, not just the table? I'm curious if segments are applied, or a virtual report suite, etc.

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