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PIDDI
New Participant
Sep 14, 2021 10:33 AM UTC
Solved

Adobe analytics website is slow.

hi!

 

I have been trying to get started with adobe analytics for quite sometime now but it seems the website is just terribly slow. I mean to say that, when i logon to the website, it just keeps on showing me the loading screen and nothing actually shows up for quite some time. It seems sort of impossible to do anything when the website itself is slow. 

 

Keep in mind, I have a fast internet connection, there are no other downloads going on the background and switching browsers from Chrome to Mozilla to Microsoft Edge is of no use. My current screen has been stuck at this for so long and it doesnt look like it is going to fix itself anytime soon. Is there something that im doing wrong or is the website itself this slow? any solutions? please let me know, thanks! 

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kewilsonAccepted solution
Employee
Sep 14, 2021 8:17 PM UTC

Hi @piddi ,

 

I sometimes see this myself.  The trick that I use is I will log out and then delete all of my cookies from the adobe.com domain.  That seems to do the trick most of the time.  

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3 replies

amgup
Level 7
Sep 15, 2021 11:34 AM UTC

@piddi  Are you using any VPN ? If yes than can you please try changing the network connection and then try logging in ? If you are still facing the same issue than check for any error in Console window by Right Clicking anywhere -> Inspect -> Console. Provide the screenshot of the same.

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    suneeshkachroo
    suneeshkachroo
    Level 4
    Sep 14, 2021 9:10 PM UTC

    Status.adobe.com does not shows any on going issue, if the issue is still persistent check with client care team for any DC specific issues.  

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    kewilsonAccepted solution
    Employee
    Sep 14, 2021 8:17 PM UTC

    Hi @piddi ,

     

    I sometimes see this myself.  The trick that I use is I will log out and then delete all of my cookies from the adobe.com domain.  That seems to do the trick most of the time.  

    Translate
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