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New Participant
Sep 29, 2021 7:28 PM UTC
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Adobe Analytics workspace not loading

hi, 

My team mates are facing issue to load Adobe Analytics workspace, buffering is going on their page.

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Andrew_Wathen_
Andrew_Wathen_Accepted solution
New Participant
Sep 30, 2021 11:03 AM UTC

If this is an ongoing issue you may want to look at browser extensions as possible cause as we've had issues with Chrome browser extensions interfering with the loading of analysis workspace in the past.

 

In particular, if you are using Decibel for journey recording/heatmaps we've had problems with the Decibel chrome extension preventing analysis workspace from loading.

1 reply

Andrew_Wathen_
Andrew_Wathen_Accepted solution
New Participant
Sep 30, 2021 11:03 AM UTC

If this is an ongoing issue you may want to look at browser extensions as possible cause as we've had issues with Chrome browser extensions interfering with the loading of analysis workspace in the past.

 

In particular, if you are using Decibel for journey recording/heatmaps we've had problems with the Decibel chrome extension preventing analysis workspace from loading.

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