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niroy
niroy
Level 2
Oct 26, 2024 6:01 AM UTC
Solved

Adobe Certifications Scheduled - Not Showing in my Account

Hi
 

I have 3 exams scheduled at the end of this month. Adobe has upgraded the whole certifications user interface. Launched a new adobe certification portal. As a result, I do not see any exam scheduled in my account. I am on a business travel and need to reschedule. But nothing is showing up inside my account. Need help. Tried contacting support but they mentioned to look for it inside My Account > Certifications. But nothing showing up there. Neither I can sit for the exam nor can reschedule. Anybody suggesting anything to help. Thanks in advance.

 

 

 
Regards
Roy
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Krishna_Musku
Krishna_MuskuAccepted solution
New Participant
Oct 31, 2024 2:17 PM UTC

@niroy The upgrade took sometime (few days) to show up everything in the account. I think it is resolved by now. If you are still having the issue contact 'certif@adobe.com' to reschedule the exams, they will help you.

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2 replies

Krishna_Musku
Krishna_MuskuAccepted solution
New Participant
Oct 31, 2024 2:17 PM UTC

@niroy The upgrade took sometime (few days) to show up everything in the account. I think it is resolved by now. If you are still having the issue contact 'certif@adobe.com' to reschedule the exams, they will help you.

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Amruthesh_AG
Amruthesh_AG
New Participant
Oct 28, 2024 4:17 PM UTC

@niroyAdobe still in the process of migrating to new site I guess.

have you tried on below url?

https://certification.adobe.com/certification/developer-expert?tab=certificate5

 

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