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New Participant
Nov 13, 2017 12:09 PM UTC
Solved

Adobe doesnt Load on Chrome

Hi ,

I am trying to loginto Adobe but always a blank page opens after logging in. No statics nothing noting open

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Alexis_Cazes_
Alexis_Cazes_Accepted solution
Level 10
Jul 24, 2018 9:48 AM UTC

I have the same from time to time, I just reload the page and it works. I think this should be a bug Gigazelle​

3 replies

Gigazelle
Employee
Jul 24, 2018 5:01 PM UTC

I'd love for a bug to be created, but we'd need a way to consistently reproduce it.

Since a solid portion of people don't use my.omniture.com anymore due to Experience Cloud migration, the URL looks correct. If we're able to figure out how we can always get the blank screen, then we can involve customer care + engineering and get a fix out. If you happen to stumble across this, trying Alexis's suggestion of refreshing the page might be our best bet until then.

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Alexis_Cazes_
Alexis_Cazes_Accepted solution
Level 10
Jul 24, 2018 9:48 AM UTC

I have the same from time to time, I just reload the page and it works. I think this should be a bug Gigazelle​

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KmH
Employee
Sep 24, 2020 8:53 AM UTC
Confirmed this as an issue by one of my customers.
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