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New Participant
December 11, 2020
Question

Adobe Launch - Data Elements - Page Won't Load

  • December 11, 2020
  • 2 replies
  • 1180 views

Hello, 

 

I'm trying to access data elements within my Adobe Launch property for few days now. Everything else within Launch works just fine, yet the data elements section won't load at all (there is a constant spinner and few minutes later "Failed to fetch" error is shown at the bottom of the screen). 

 

Would appreciate any assistance on the issue. Thanks! 

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2 replies

yuhuisg
New Participant
December 12, 2020
khurshid
Employee
December 11, 2020

We would need to check the Launch property for any issues. Please open a support ticket with Customer Care.

New Participant
December 11, 2020
Hello! I was forced to log out from the tool, and once I logged back in - everything was back to normal. Data elements page is not loading again. Thank you for jumping on to help!