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pradeep_07
pradeep_07
Level 4
Mar 10, 2021 7:27 PM UTC
Solved

Adobe launch - Link Click Not firing

Hi

 

We have LinkClick added Via Data layer implementation. I notice Adobe server call is not firing even though data layer works fine.  Why this happening? Do I need to add delay code ? I see the page is navigating really quick.

 

Thanks,

 

Pradeep

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kishorepvsk
kishorepvskAccepted solution
Level 3
Mar 12, 2021 10:20 AM UTC

If you are using Adobe Launch, try to change the rule load order to fire the rule once the dataLayer is populated with data. 

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5 replies

kishorepvsk
kishorepvskAccepted solution
Level 3
Mar 12, 2021 10:20 AM UTC

If you are using Adobe Launch, try to change the rule load order to fire the rule once the dataLayer is populated with data. 

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    pradeep_07
    pradeep_07Author
    Level 4
    Mar 12, 2021 6:18 PM UTC
    Hi Kishore- It works now . But sometimes , I am noticing calls getting cancelled.
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    yuhuisg
    yuhuisg
    New Participant
    Mar 11, 2021 2:58 AM UTC
    How is your data layer being set? And how are you detecting that to send your server call? More information is needed to help us troubleshoot.
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