Adobe Report Builder login error | Community
Skip to main content
seonj
New Participant
Mar 16, 2022 7:19 AM UTC
Solved

Adobe Report Builder login error

Hi!

 

Everytime I try to log in to Adobe Report Builder through Excel,

due to authentication reason it says I can not login.

(please check the image I attached right below)

 

 

I have checked my name was registered on the list

(Adobe Analytics > Admin > company settings home)

I have no clue why I cannot use Adobe builder through excel.

 

Can anyone help me with this?

    This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
    seonjAccepted solution
    New Participant
    Mar 16, 2022 7:46 AM UTC

    Thanks for your reply but I already tired.

    View reply

    3 replies

    nBadola12
    Employee
    Mar 16, 2022 3:33 PM UTC

    Hi @seonj, Have you updated to the latest version of Report Builder? Can you once uninstall current RB, and then reinstall the latest one?

    Translate
    loveesh851
    Employee
    Mar 16, 2022 7:39 AM UTC

    Hi @seonj 

    Please check if you have access for Tools >> Report Builder . Also try login to experience cloud and use the same credentails to login to report builder as mentioned in the link below:

    https://experienceleague.adobe.com/docs/analytics/analyze/report-builder/report-builder-setup/login.html?lang=en

     

    Translate
    seonjAuthorAccepted solution
    New Participant
    Mar 16, 2022 7:46 AM UTC

    Thanks for your reply but I already tired.

    Translate
      Terms & ConditionsAccessibility statement

      Loading footer...