Adobe Report Builder - Unable to refresh reports

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Hello everyone, recently we have been facing this issue on multiple user accounts while trying to refresh a report. This is the error we are facing, appreciate any help.

Thank you

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Jennifer_DunganAccepted solution

Level 2

Have these users accessed Report Builder before? Or are they new?

Has Report Builder access been granted in the Admin Console?

Jennifer_DunganAccepted solution

Level 2

Have these users accessed Report Builder before? Or are they new?

Has Report Builder access been granted in the Admin Console?

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