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New Participant
Sep 12, 2024 8:33 AM UTC
Solved

Alerts - Threshold not available

Hi,

 

In the instructions for alerts the following options are mentionned : 

 

https://experienceleague.adobe.com/en/docs/analytics/analyze/analysis-workspace/anomaly-detection/intelligent-alerts/alert-builder

 

  • anomaly exists
  • anomaly is above expected
  • anomaly is below expected
  • is above or equals
  • is below or equals
  • changes by
  • You can set a threshold of 90%, 95%, 99%, 99.75%, and 99.9%.

 

However, in the account I am working in the options in RED are not available. I'm especially interested in using the threshold function. 

 

I have an admin / all rights profile and I cannot find if this is something that can be activated somehow or if this function is no longer available. 

 

Can anyone here help me on this?

 

 

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MandyGeorge
MandyGeorgeAccepted solution
New Participant
Sep 12, 2024 1:59 PM UTC

With the select, it doesn't have the intelligent alerts, which is what uses the % thresholds. Also, with Select you won't be able to use hourly alerts, daily is your only option.  (There's also a few other differences between the two packages with stuff for segments, report builder, etc.)

4 replies

Krishna_Musku
New Participant
Sep 12, 2024 2:35 PM UTC

Yes, Intelligent Alerts are available to Adobe Analytics Prime and Adobe Analytics Ultimate customers only.

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bjoern__koth
New Participant
Sep 12, 2024 10:40 AM UTC

Hi @yvesde2 

it depends on your contract. In that case anomalies do not exist.

 

Same here on a client of mine with the freemium Analytics they got with AEM

 

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Cheers from Switzerland!
YvesDE2Author
New Participant
Sep 12, 2024 11:56 AM UTC

Hey,

 

Thank you for the reply. 

I asked for their type of contract and they have a "select" contract and I see that it is not included indeed. 

 

https://business.adobe.com/products/analytics/compare-adobe-analytics-packages.html

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MandyGeorge
MandyGeorgeAccepted solution
New Participant
Sep 12, 2024 1:59 PM UTC

With the select, it doesn't have the intelligent alerts, which is what uses the % thresholds. Also, with Select you won't be able to use hourly alerts, daily is your only option.  (There's also a few other differences between the two packages with stuff for segments, report builder, etc.)

Translate