Allow enterprise users to log in to Adobe Forums | Community
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New Participant
August 16, 2018
New

Allow enterprise users to log in to Adobe Forums

  • August 16, 2018
  • 2 replies
  • 1290 views

My company is moving all users to federated ID so we can use our enterprise login for all Adobe services. This is great and makes things much more secure.

I've noticed that for most Adobe products, I get the choice to log in with my Adobe ID or my Enterprise ID. However, when I click to the forums, I don't get that option. If I am logged in as an enterprise user I'm actually forced to log out and log back in with my Adobe ID. It makes switching between the product and the forums onerous, so that I can't actually reference the UI while I'm searching for terms or pasting in screenshots (Without opening an incognito tab, at least, as a workaround.)

Couldn't you allow enterprise users to create a forum handle? Or otherwise merge their forum account only to their enterprise ID?

2 replies

Community Manager
October 5, 2022
No text available
jantzen_b
Employee
October 27, 2020
No text available