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sayabannatole
sayabannatole
Level 2
Mar 3, 2020 9:46 AM UTC
Solved

Analytics report for downloads from dynamic link

Hi All,

 

We are trying to get the report for file downloads which are part of a dynamic link. It's like http://WWW.mycompany.com/home/category.do?data=<context_data> and context_data keeps on changing for every session of the user. We did enable the downlods tracking and link tracking but these are not getting captured in either of the filedownloads or tracked links in analytics report. Any idea how to get the these captured when the file is delivered as part of the dynamic link?

 

Thanks,

Sayabanna

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sayabannatole
sayabannatoleAccepted solution
Level 2
Feb 4, 2021 5:25 AM UTC

Hi,

 

Sorry for leaving it open.

We did change the url links structuring by making them static which resolved the issue and we were able to track them. The suggestions were really helpful in trying to get the dynamic links captured.

 

 

Thanks,

Sayabanna

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6 replies

sayabannatole
sayabannatoleAuthorAccepted solution
Level 2
Feb 4, 2021 5:25 AM UTC

Hi,

 

Sorry for leaving it open.

We did change the url links structuring by making them static which resolved the issue and we were able to track them. The suggestions were really helpful in trying to get the dynamic links captured.

 

 

Thanks,

Sayabanna

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    jantzen_b
    jantzen_b
    Employee
    Feb 3, 2021 10:42 PM UTC
    Do any of the answers below answer your initial question? If so, can you select one of them as the correct answer? If none of the answers already provided answer your question, can you provide additional information to better help the community solve your question?
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    Andrey_Osadchuk
    Andrey_Osadchuk
    Level 10
    Mar 3, 2020 9:38 PM UTC

    Could you share a few examples of the context_data?

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    sayabannatole
    sayabannatoleAuthor
    Level 2
    Mar 4, 2020 9:03 AM UTC

    Hi Andrey,

    Thanks for checking on this one.

    The context data is dynamic data asigned after a user is logged in ex" data=8Y2l73dGihj7QTV%2F2htdbtpyYOJW58IELJ3a1hFsXSco8t6hWG3ddqAZ%2BLjpRObHuQzmLAEAWdAerMmoK8Mjgom7h4xv9dSmhZFKOc5xh8jyeg9%2BVpLc2F3zyoCw%2FnMgmQwz4XN1P4rVg8cuwMoUMg%3D%3D"

    And as as mentioned earlier this keeps on changing for every session.

     

    the downloadable file will have the link like this <a href="/docroot/folder1/folder2/myAction.do?data=8Y2l73dGihj7QTV%2F2htdbtpyYOJW58IELJ3a1hFsXSco8t6hWG3ddqAZ%2BLjpRObHuQzmLAEAWdAerMmoK8Mjgom7h4xv9dSmhZFKOc5xh8jyeg9%2BVpLc2F3zyoCw%2FnMgmQwz4XN1P4rVg8cuwMoUMg%3D%3D"

    Hope this helps to understand the issue here.

     

     

    Thanks,

    Sayabanna

     

     

    Thanks,

    Sayabanna

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