Any ideas why the Data Source files won't be uploading to the FTP server. | Community
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New Participant
Mar 22, 2021 2:20 PM UTC
Solved

Any ideas why the Data Source files won't be uploading to the FTP server.

 

The Summary Data source File is stuck for almost 3 hours in the server. It has met all criteria's and has no reason to not be uploaded, its the same file that is uploaded weekly.

 

Could be a Adobe server issue

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isinhaAccepted solution
Employee
Mar 22, 2021 2:26 PM UTC

There could be some problem in the queue for the report suite or just a backlog delay or probably some issues with the uploaded file. I'd recommend that you reach out to Adobe Client Care and they will let you know.

1 reply

isinhaAccepted solution
Employee
Mar 22, 2021 2:26 PM UTC

There could be some problem in the queue for the report suite or just a backlog delay or probably some issues with the uploaded file. I'd recommend that you reach out to Adobe Client Care and they will let you know.

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