API - Data is missing when requesting a lower range date | Community
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Benjamin_ND
New Participant
August 30, 2017
Solved

API - Data is missing when requesting a lower range date

  • August 30, 2017
  • 1 reply
  • 1231 views

Hello Adobe Analytics Community!

I get an issue with the reporting API: Data is missing when requesting a lower range date.

I requested data from 2017-08-03 to 2017-08-07, I have no data for a specific page but when I request data from 2017-08-03 to 2017-08-20, I have data for this page for 2017-08-04...

Call is : https://api.omniture.com/admin/1.4/rest/?method=Report.Queue

Params for 2017-08-03 to 2017-08-07 where data is missing for 2017-08-04:

{ "reportDescription":{ "reportSuiteID":"__REPORT_ID__", "dateFrom":"2017-08-03", "dateTo":"2017-08-07", "dateGranularity":"day", "metrics":[{"id":"bounces"},{"id":"cartadditions"},{"id":"cartremovals"},{"id":"carts"},{"id":"cartviews"},{"id":"checkouts"},{"id":"entries"},{"id":"event1"},{"id":"event2"},{"id":"event3"},{"id":"event4"},{"id":"exits"},{"id":"orders"},{"id":"pageviews"},{"id":"participationcartadditions"},{"id":"participationcartremovals"},{"id":"participationcarts"},{"id":"participationcartviews"},{"id":"participationcheckouts"},{"id":"participationorders"},{"id":"participationrevenue"},{"id":"participationunits"},{"id":"reloads"},{"id":"revenue"},{"id":"totaltimespent"},{"id":"units"},{"id":"visitors"},{"id":"visits"}], "elements":[{"id":"page"}] } }

Params for 2017-08-03 to 2017-08-20 where data is NOT missing for 2017-08-04:

{ "reportDescription":{ "reportSuiteID":"__REPORT_ID__", "dateFrom":"2017-08-03", "dateTo":"2017-08-20", "dateGranularity":"day", "metrics":[{"id":"bounces"},{"id":"cartadditions"},{"id":"cartremovals"},{"id":"carts"},{"id":"cartviews"},{"id":"checkouts"},{"id":"entries"},{"id":"event1"},{"id":"event2"},{"id":"event3"},{"id":"event4"},{"id":"exits"},{"id":"orders"},{"id":"pageviews"},{"id":"participationcartadditions"},{"id":"participationcartremovals"},{"id":"participationcarts"},{"id":"participationcartviews"},{"id":"participationcheckouts"},{"id":"participationorders"},{"id":"participationrevenue"},{"id":"participationunits"},{"id":"reloads"},{"id":"revenue"},{"id":"totaltimespent"},{"id":"units"},{"id":"visitors"},{"id":"visits"}], "elements":[{"id":"page"}] } }

I don't think it's a normal behaviour and I don't understand how to solve this.

Anyones with an idea?

Thanks a lot for any suggestion/help/advice!

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Best answer by ChrisSaxey

This sounds to me like an issue to call customer care about. This way we can get the details about the company and report suite being used.

1 reply

C
ChrisSaxeyAccepted solution
Employee
September 12, 2017

This sounds to me like an issue to call customer care about. This way we can get the details about the company and report suite being used.

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