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Jennifer_Dungan
Jennifer_DunganAccepted solution
Level 2
Feb 23, 2023 2:11 PM UTC

If a graph is in-between pages, it is generated incorrectly


oooh, interesting... that probably needs to be logged as a defect with Client Care so that they can get the engineers on fixing it!

 

FYI, when you generated the PDF, did you do so from inside the Workspace (normal send or schedule report), or the new send PDF from the Workspace home page? I've heard there have been some issues with the rendering when using the new feature....  so when you log the ticket, provide as much detail as possible, and share the report or a screenshot (or both) of the issue with Client Care so they can see what is happening.

 

Good Luck!

7 replies

Jennifer_Dungan
Level 2
Feb 17, 2023 3:39 PM UTC

I believe this only applies when you change the height of a visualization:

 

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martak22Author
New Participant
Feb 20, 2023 9:36 AM UTC

Ok, this icon shows up only after I had changed the size.

 

There's an issue with rendering PDFs then.

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Jennifer_Dungan
Level 2
Feb 21, 2023 12:44 AM UTC

What issue are you experiencing?

 

 

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