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New Participant
May 26, 2021 6:28 PM UTC
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Bounce rate adds extra rows

I'm currrently building a table that breaks down Page Name dimension (custom) in a segment. The Visits metrics works fine, but when I add Bounce rate, a bunch of extra rows that are not included in the segment with value 0 are added to the table.

 

Does anyone know why?

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Andrey_Osadchuk
Andrey_OsadchukAccepted solution
Level 10
May 27, 2021 8:45 PM UTC

@beluks , this happens because the bounce rate calculation method works on a visit level. If you add Entries as the third metric, you will be surprised to see the numbers for the rows where the Visits and Bounce Rate return zero 🙂

 

For those who wonder how this happens, here is an example of the described situation:

 
 

4 replies

Andrey_Osadchuk
Andrey_OsadchukAccepted solution
Level 10
May 27, 2021 8:45 PM UTC

@beluks , this happens because the bounce rate calculation method works on a visit level. If you add Entries as the third metric, you will be surprised to see the numbers for the rows where the Visits and Bounce Rate return zero 🙂

 

For those who wonder how this happens, here is an example of the described situation:

 
 
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New Participant
Nov 20, 2024 6:11 PM UTC

Is there a solution for this that does not involve not adding the Bounce rates to the report/table?

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Employee
May 26, 2021 9:19 PM UTC

Hi @beluks ,

Could you share the screenshot of the table and segment's definition?

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BrianTophamAdobe
Employee
Jul 8, 2021 9:04 PM UTC

The first FAQ on this doc talks about (explains) this situation: https://experienceleague.adobe.com/docs/analytics/analyze/analysis-workspace/attribution/faq.html?lang=en

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