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alexandere39652
alexandere39652
New Participant
October 17, 2017
Solved

Bubble Chart Error

  • October 17, 2017
  • 4 replies
  • 1229 views

Anyone else having inaccurate results displayed when using the bubble chart (scatter plot with 3 dimensions) recently?

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Best answer by Gigazelle

Good catch - this looks to be 100% a bug on our end, if you're able to consistently reproduce it.

I would recommend creating having a Supported user create an incident with customer care - they have the proper resources to get the info to engineering so we can push a fix out for it.

4 replies

Gigazelle
GigazelleAccepted solution
Employee
October 24, 2017

Good catch - this looks to be 100% a bug on our end, if you're able to consistently reproduce it.

I would recommend creating having a Supported user create an incident with customer care - they have the proper resources to get the info to engineering so we can push a fix out for it.

alexandere39652
alexandere39652Author
New Participant
October 23, 2017

As you can see from the image attached in the previous post, the bubble plot for "mobile phone" is using "page view" and "visitor" data from "Television" but "unique visitor" from "mobile phone". This is the same for all other dimensions and metrics i have tried, and goes the same for other bubble points.

alexandere39652
alexandere39652Author
New Participant
October 23, 2017

Gigazelle
Gigazelle
Employee
October 18, 2017

Do you have an example of the error message? What dimensions/metrics are you using?

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