BUG - AB Testing (Target) in Adobe - Can't overlay segments | Community
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New Participant
Sep 17, 2025 5:51 AM UTC
Question

BUG - AB Testing (Target) in Adobe - Can't overlay segments

Hi,

I've been having this issue, since 8 hours ago, and everyone in my team has the same issue.

When we use "Target Activity > Experience" and overlay segments inside of A and B, the segments only show under 1 of the variations. When deleting in one of the variations, all of a sudden they appear in the other one, as if they were there but not displayed.

 

Tried:

- Logging out

- Clearing browsing data / cache

- Restarting computer

- Trying with new reports

- Trying with old test reports

 

SO this bug is also happening in old reports, that already had the segments overlaid fine.

 

Does someone know the solution or experienced something similar?

For now we can just keep them as separate tables but it slows down the work a lot and makes harder to compare the data.

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3 replies

Jennifer_Dungan
Level 2
Sep 17, 2025 7:51 PM UTC

There was a feature deployment yesterday that broke a few things... I am sure that Adobe is aware of and working on fixing the issue... you are not alone.

 

Keep checking back for this to start working... and if you want better visibility, you can log a ticket, and client care will likely provide you the engineering ticket reference to monitor on the release notes.

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SzymonZuAuthor
New Participant
Sep 18, 2025 2:29 AM UTC

Thank you. Works for me now but not my colleague. Hope its fixed soon for all.

Cheers!

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Jennifer_Dungan
Level 2
Sep 18, 2025 1:00 PM UTC

I'm glad, and yes, I hope the issues get resolved soon for everyone. Sometimes a hard refresh helps...

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