Calculated metrics - "This metric is not enabled for this report suite" | Community
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Fox_mulder007
Employee
Jan 7, 2021 5:00 PM UTC
Solved

Calculated metrics - "This metric is not enabled for this report suite"

Hello, 

 

Since this morning, I'm seeing the following error message when dragging drop some calculated metrics (all the calculated metrics are not impacted). 

 

Does anyone know why ? They were always working from the day they were created.

 

Thank you

 

 

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    khurshid
    khurshidAccepted solution
    Employee
    Jan 8, 2021 6:10 PM UTC

    Please report this to Customer Care so that we can look into this error.

    View reply

    7 replies

    jantzen_b
    jantzen_b
    Employee
    Feb 3, 2021 8:44 PM UTC
    Was Client Care able to solve this issue?
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    StefanSprangers
    Level 2
    Jan 11, 2021 10:08 AM UTC

    I'm having exactly the same issue. I hope Adobe will give priority in fixing this. I don't think it's very helpful to ask us to create a support ticket, since it seems to be a general bug that needs to be fixed on the Adobe side

    Translate
      a_echols
      Level 2
      Jan 12, 2021 3:07 PM UTC
      We're having the same issue and submitted a Customer Care ticket.
      Translate
      khurshid
      khurshidAccepted solution
      Employee
      Jan 8, 2021 6:10 PM UTC

      Please report this to Customer Care so that we can look into this error.

      Translate
        iamjasona
        iamjasona
        Level 2
        Jan 8, 2021 1:30 PM UTC
        Yep, I'm getting similar behavior there, as well! In some panels, the new Adobe Revenue / Visits calculated metric is functioning properly. Ditto with the Percent Change. Very odd, indeed.
        Translate
        Fox_mulder007Author
        Employee
        Jan 8, 2021 12:53 PM UTC
        Hi @iamsasona, Thanks for the feedback. For instance if I choose "New visits" (which is one of our calculated metric), it is working on report A but not on report B which is really odd.
        Translate
        iamjasona
        iamjasona
        Level 2
        Jan 8, 2021 12:47 PM UTC
        I'm noticing this, as well, with some of the standard Adobe calculated metrics. Have an existing Workspace project that had Revenue / Visits in it, but now getting an error on that metric that says "This metric is not enabled for this report suite". So, I create my own metric....and then attempt to do a Compare Time Periods on it. However, the Percent Change column now has the same message. Nice.
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