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deepakkv
Level 3
Apr 28, 2020 7:16 AM UTC
Solved

Calculation of Average Time on Site

If a browser tab is open and not in view whether the time will be used  calculating Average Time on Site ? If yes will it capture infinitely or whether it has a limit when it will expire ?

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BrianTophamAdobe
BrianTophamAdobeAccepted solution
Employee
Jun 29, 2021 5:57 PM UTC

Adobe Analytics needs at least two image requests in a visit to calculate time spent. Time spent will continue to count event when a tab is in the background, *only if* the user comes back to the tab with 30 minutes and causes another image request. 

Another way to think about this is, the last page/hit of a visit will not have time spend information.

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3 replies

BrianTophamAdobe
BrianTophamAdobeAccepted solution
Employee
Jun 29, 2021 5:57 PM UTC

Adobe Analytics needs at least two image requests in a visit to calculate time spent. Time spent will continue to count event when a tab is in the background, *only if* the user comes back to the tab with 30 minutes and causes another image request. 

Another way to think about this is, the last page/hit of a visit will not have time spend information.

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Andrey_Osadchuk
Andrey_Osadchuk
Level 10
Apr 28, 2020 7:33 AM UTC

The time is calculated between the first and the last hit (server call) sent to Analytics.

 

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    deepakkvAuthor
    Level 3
    Apr 28, 2020 9:27 AM UTC

    Thank you @ Andrey_Osadchuk. My Question is when will the last hit happen. When a user comes to my site , with out further interaction he closed his browser. in this case how the last hit happen ?

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