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k61152442
k61152442
New Participant
September 27, 2018
Solved

Can't find s_vi cookie

  • September 27, 2018
  • 5 replies
  • 5881 views

Hi there,

We capture the value of the s_vi cookie into an eVar via eVar64="D=s_vi". Lately these captures have gone down drastically.

Turns out cookie s_vi is missing when viewed in chrome.

Any ideas?

Thanks!

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    Best answer by Urs_Boller

    Did you change/add the expericence cloud visitor ID service? you can check if you see an "AMCV_xxx@AdobeOrg" cookie, see here: Analytics Cookies

    As far as I know when you use this ID service, it will set/use the "mid" and no s_vi is set at all.

    easiest way is change your eVar to something like

    eVar64="D=mid" to capture the new ID.

    or you can create a data element which tries to get both values (combined with a delimeter) to capture old and new ID.

    5 replies

    k61152442
    k61152442Author
    New Participant
    September 27, 2018

    Thank you both! We have switched over to MCID. That explains it.

    Urs_Boller
    Urs_Boller
    New Participant
    September 27, 2018

    sorry settytb​

    S
    seburke1
    Employee
    September 27, 2018

    Beat me by a minute! nice response.

    S
    seburke1
    Employee
    September 27, 2018

    Hi k61152442,

    If you recently deployed the Experience Cloud ID service, then that service sets an amcv_(org id) cookie instead.  In that cookie if there was an s_vi value it translates that to an aid paramater (analytics ID) but the main parameter used by the service is the mid parameter which is the Marketing cloud ID.  This identification replaces the old analytics s_vi identifier in Analytics. I've seen people use D=mid before but I'm not 100% sure if that works all the time to capture the mid value.

    I hope that helps,

    Seth

      Urs_Boller
      Urs_BollerAccepted solution
      New Participant
      September 27, 2018

      Did you change/add the expericence cloud visitor ID service? you can check if you see an "AMCV_xxx@AdobeOrg" cookie, see here: Analytics Cookies

      As far as I know when you use this ID service, it will set/use the "mid" and no s_vi is set at all.

      easiest way is change your eVar to something like

      eVar64="D=mid" to capture the new ID.

      or you can create a data element which tries to get both values (combined with a delimeter) to capture old and new ID.

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