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JasonDa4
New Participant
September 30, 2019
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Certain carousel banners not being tracked

  • September 30, 2019
  • 1 reply
  • 1817 views

In Analysis Workspace within Adobe Analytics, we're currently having an issue with a couple of the Hompage image carousel banners not showing up.

We're running the report by Link Page (p21), broken down by Link Position (p23) broken down by Link Name (p22). We're tracking the metric Link Page Instances (v21) and there are a couple of the banners that aren't showing up in our report that have been active in the past two months.

If anyone has any insight or similar experience to this issue, please let me know.

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Best answer by Andrey_Osadchuk

Hey Jason,

Your question highly depends on the implementation. I would advise to begin with the carousel tracking debugging. First, it's essential to understand whether the Analytics server calls are fired as per the expectation. Perhaps, you will find a bug...

1 reply

Andrey_Osadchuk
Andrey_OsadchukAccepted solution
New Participant
October 1, 2019

Hey Jason,

Your question highly depends on the implementation. I would advise to begin with the carousel tracking debugging. First, it's essential to understand whether the Analytics server calls are fired as per the expectation. Perhaps, you will find a bug...

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