Challenge is track clicks (“exit links”) on URLs that aren’t being tracked by Adobe Omniture | Community
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guyalf
New Participant
July 26, 2017
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Challenge is track clicks (“exit links”) on URLs that aren’t being tracked by Adobe Omniture

  • July 26, 2017
  • 3 replies
  • 2686 views

Hi,

We’re using Adobe Omniture.

I need to track clicks engagement for this page - http://www.netapp.com/us/cloud-marketplace/index.aspx

The main challenge is track clicks (Adobe Omniture is very complicated measuring that metric).

Need your advice how to measure clicks (“exit links”) on URLs that aren’t being tracked by Adobe Omniture.

For example (see below image 1): we have link to registration page https://cloud.netapp.com/ebook-all-cloud-lp (asset is “AllCloud benchmarking eBook”).

I need this report (if possible) on a workspace (see image 2 below):

Thanks,

Guy

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    Best answer by EricMatisoff

    Hi Guy,

    Unfortunately it looks like you are not currently firing a tag onClick of the Download button on this page:

    http://www.netapp.com/us/cloud-marketplace/index.aspx  (which I believe is what you're trying to assess)

    The good news is that it looks like you are using Adobe DTM to deploy your tags, so firing a tag onClick is quite simple to set up.

    You should be able to follow the instructions for setting up an event-based rule using these instructions:

    Create Conditions for Event-Based Rules

    Here's a quick CSS Selector that I created that may work for you. Keep in mind this is untested and if you are not familiar with DTM, you will want to work with your team that is:

    main#n-main-content div.n-band.n-band.n-band-background-accent-20 div.n-layout-flex a:nth-child(2) p.button--inline-action

    Another option is leveraging the Bullseye CSS Selector feature in DTM:

    Using the CSS Selector

    Finally, don't forget to send the data onClick to Adobe Analytics, a Download Link or Custom Link may make sense. This article may be valuable for you:

    DTM Examples

    Hope that helps!

    3 replies

    EricMatisoff
    EricMatisoff
    Employee
    July 31, 2017

    Sounds great, Guy. Adobe Support should be able to help if you get stuck, but you may also want to recommend that your tech team take advantage of the DTM Community Forums as well. They may get more specific and technical help there. Cheers

    G
    guyalfAuthor
    New Participant
    July 30, 2017

    Hi Eric,’

    Thanks so much for the reply! I will share this with someone from my team.

    I'm not that “tech”, so if I will need support – can I contact Adobe Omniture support?

    Best,

    Guy Alfia

    Online Marketing Manager, eCommerce Cloud Marketing

    NetApp

    Guy.Alfia@netapp.com<mailto:Guy.Alfia@netapp.com>

    Visit: cloud.netapp.com<https://cloud.netapp.com/home>

      EricMatisoff
      EricMatisoffAccepted solution
      Employee
      July 27, 2017

      Hi Guy,

      Unfortunately it looks like you are not currently firing a tag onClick of the Download button on this page:

      http://www.netapp.com/us/cloud-marketplace/index.aspx  (which I believe is what you're trying to assess)

      The good news is that it looks like you are using Adobe DTM to deploy your tags, so firing a tag onClick is quite simple to set up.

      You should be able to follow the instructions for setting up an event-based rule using these instructions:

      Create Conditions for Event-Based Rules

      Here's a quick CSS Selector that I created that may work for you. Keep in mind this is untested and if you are not familiar with DTM, you will want to work with your team that is:

      main#n-main-content div.n-band.n-band.n-band-background-accent-20 div.n-layout-flex a:nth-child(2) p.button--inline-action

      Another option is leveraging the Bullseye CSS Selector feature in DTM:

      Using the CSS Selector

      Finally, don't forget to send the data onClick to Adobe Analytics, a Download Link or Custom Link may make sense. This article may be valuable for you:

      DTM Examples

      Hope that helps!

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