channelManager Plug-in Compatability with AppMeasurement | Community
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wgharper1
wgharper1
New Participant
Oct 16, 2015 2:27 AM UTC
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channelManager Plug-in Compatability with AppMeasurement

Working on migrating a client from s_code to AppMeasurement, and they are currently using the channelManager plug-in (v2.4).  According to migration documentation from Adobe, this plug-in is supported in AppMeasurement as of April 2014, however we can't get it to work.  Does anyone else have any experience to share with migrating this plug-in to AppMeasurement?  Is there a minimum version required for compatibility with AppMeasurement?

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    BrianAu1Accepted solution
    Employee
    Oct 16, 2015 2:27 AM UTC

    Hi,

    I believe version 3.x of the channelManager plugin is both H-code and AppMeasurement compatible. Prior to 3.0 recent earlier versions had AM appended to the version number to indicate compatibility with AM. I would recommend looking into upgrading to a later version of the channelManager plugin to resolve. I am not familiar with the minimum version for capability, but it should indicate via AM append before v3.0.

    Best,

    Brian

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    4 replies

    abhinavc101
    Level 2
    Aug 28, 2018 9:44 AM UTC

    Hi, Could you please let us know as to what are the possible implementation scenarios of this plugin? And is there any documentation of this plugin?

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      BrianAu1Accepted solution
      Employee
      Oct 16, 2015 2:27 AM UTC

      Hi,

      I believe version 3.x of the channelManager plugin is both H-code and AppMeasurement compatible. Prior to 3.0 recent earlier versions had AM appended to the version number to indicate compatibility with AM. I would recommend looking into upgrading to a later version of the channelManager plugin to resolve. I am not familiar with the minimum version for capability, but it should indicate via AM append before v3.0.

      Best,

      Brian

      Translate
      wgharper1
      wgharper1Author
      New Participant
      Oct 16, 2015 2:27 AM UTC

      Thanks Brian, that makes sense.  Is there any way to get the updated plug-in code without having to go through consulting again and potentially incur a fee?  This was an unexpected issue and we need to resolve it quickly.

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      BrianAu1
      Employee
      Oct 16, 2015 2:27 AM UTC

      Hi,

      You may need to reach out to Consulting if you originally procured the plugin that way. You could try reaching out to Customer Care, but they may direct to Consulting.

      Best,

      Brian

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