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New Participant
July 31, 2018
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Connecting to Power BI

  • July 31, 2018
  • 11 replies
  • 9980 views

Hi

Trying to connect Power BI to Adobe Analytics but after I put in my Adobe ID it is giving me a grey screen.

Could you help?

Thanks

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Best answer by matth87885335

Natalia,

I was having the same problem and may have a fix for you.

Using Wireshark and Fiddler, we were able to find the login request url that Power BI Desktop uses. It starts with something like:

"https://ims-na1.adobelogin.com/ims/authorize/v1?client_id=MarketingCloudWS1&redirect_uri=https....."

Taking the complete url from the login request, I pasted it into Chrome and the Adobe Marketing Cloud login appeared. After entering my credentials and logging in, the Chrome screen turned blank.

I then re-opened Power BI Desktop and began the Get Data connection process to Adobe. Power BI immediately established a connection, bypassing the login prompt, and I was able to access our Adobe data in Power BI.

I am, however, experiencing an issue where I can only see 1 of the 3 Instances to which I have access. This may be due to the workaround in connecting to Adobe but I'm not sure. I have another ticket open with Client Care to investigate.

But please feel free to attempt this workaround and hopefully it works for you!

Good luck!

- Matt

11 replies

PratheepArunRaj
New Participant
August 1, 2018

Dear Natalia,

Have you verified that you are using the latest version of Report Builder? If not, please update.

Then try to follow the trouble shooting techniques from the links Troubleshooting Power BI Integration  and Troubleshooting and Best Practices for Report Builder. If not, kindly reach Adobe Customer Care : CustomerCare@adobe.com.

Thank You

Arun