connector to Power BI - refresh error - unable to retrieve company mappings | Community
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adam12341234
New Participant
Nov 8, 2023 9:20 AM UTC
Question

connector to Power BI - refresh error - unable to retrieve company mappings

Hi, I have struggled to refresh Power BI reports since November 5, 2023 with this error: "Unable to retrieve company mappings". Sometimes, it gets refreshed manually in Power BI desktop, but sometimes there is the same error:"Unable to retrieve company mappings".

 

 

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4 replies

FarazHusain
FarazHusain
Employee
Nov 13, 2023 8:36 AM UTC

This should be fixed now.

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    Brendan_OCallaghan
    New Participant
    Nov 9, 2023 9:14 AM UTC

    Hi,

    I have recieveed the same issue. We set up reporting using the Adobe Analytics version 1.0 connector to Power Bi (i was unsure whether to use beta 2.0).

    For about 2 weeks this has been running fine, pulling data through on a daily schedule. As of yesterday, this refresh has failed. I managed to connect again after resetting my credentials but today i have the same issue. 

     

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      AlexanderKa1
      New Participant
      Nov 9, 2023 7:55 AM UTC

      We have the same issue since last week. Very annoying.

      Power BI reports or the datasets that have worked with Adobe Analytics for years suddenly no longer do.

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      FarazHusain
      FarazHusain
      Employee
      Nov 8, 2023 9:50 AM UTC

      Hey Adam, Can you please log a ticket to the client care team? We have a bug logged related to the same. Please do share the logs from the power BI.

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