Cookie Consent opt In option Not working | Community
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pandiyarajan
New Participant
Mar 12, 2021 12:35 PM UTC
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Cookie Consent opt In option Not working

using "experience cloud id service" extension, i have enabled the options based on the below article, but the cookies set event the optin option enabled. Please suggest any other ways to handle.

https://experienceleague.adobe.com/docs/id-service/using/implementation/opt-in-service/use-opt-in-to-control-experience-cloud-activities-based-on-user-consent.html#opt-in-demo

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VaniBhemarasetty
VaniBhemarasettyAccepted solution
Employee
Mar 15, 2021 1:06 PM UTC

Hi @pandiyarajan  Can you please elaborate what exactly is happening after enabling Optin according to the document you shared?

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2 replies

VaniBhemarasetty
VaniBhemarasettyAccepted solution
Employee
Mar 15, 2021 1:06 PM UTC

Hi @pandiyarajan  Can you please elaborate what exactly is happening after enabling Optin according to the document you shared?

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pandiyarajanAuthor
New Participant
Mar 16, 2021 11:11 AM UTC
@vanibhemarasetty once enable the optin, i am able to see all the adobe cookies. But, it should wait for user consent to load the cookie.
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