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Hayley1
Level 2
Apr 17, 2023 9:12 AM UTC
Solved

Copy delay in workspace

Hi

Since Friday last week I have been experiencing issues when copying data from a table in workspace, to then go and paste that data else where (e.g. into a powerpoint document).


The issue seems to be a lag or delay in workspace (no issues microsoft side), whereby selecting the rows on the table to copy, then using Control+C to copy those cells as a few seconds delay now, whereas it really didnt before Friday.

 

This is across different pre saved workspaces

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    Jennifer_Dungan
    Jennifer_DunganAccepted solution
    Level 2
    Apr 17, 2023 1:41 PM UTC

    I am not seeing a delay, but I am also testing right now on a very simple table... 

     

    Since this sounds like a performance issue on Adobe's side, it would be better to log this as ticket with Client Care... While there are a few employees here, most of the support comes from other users, so we can only really commiserate with you on issues like this... 

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    9 replies

    Jennifer_Dungan
    Jennifer_DunganAccepted solution
    Level 2
    Apr 17, 2023 1:41 PM UTC

    I am not seeing a delay, but I am also testing right now on a very simple table... 

     

    Since this sounds like a performance issue on Adobe's side, it would be better to log this as ticket with Client Care... While there are a few employees here, most of the support comes from other users, so we can only really commiserate with you on issues like this... 

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    Hayley1Author
    Level 2
    Apr 17, 2023 1:45 PM UTC

    Thanks Jennifer

    Thought I would try here first just in case anyone else had come across this before asking the central teams owning our account to raise relevant tickets with support at Adobe.

    This is defiantly related to having a workspace with multiple tables in.

    One simple table and no issue.

    Add bigger tables or use existing reports containing around 30 tables then its an issue.

    But only started on Friday as some of the reports we are using have been in use for months before with no issue

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      Jennifer_Dungan
      Jennifer_Dungan
      Level 2
      Apr 17, 2023 6:41 PM UTC

      OK, this is definitely something I will want to keep any eye on... sadly I don't have an potential solutions to share 😞

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