Create segments based on sequence of events | Community
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mcunningham
Level 2
Feb 24, 2010 12:33 PM UTC
Delivered

Create segments based on sequence of events

Short version, I can create a segment that says a visitor that has event1 and event 2, but you have no way of knowing how that visitor interacted with those two events- which event happened first..

For instance if I create a segment that says 'visitor that ordered and wrote a review', we don't know if he/she wrote a review and then ordered, or ordered and wrote a review.

This is just a simple example, but there are many other use cases for building segments based on sequencing.

4 replies

warrensander
Level 6
Jun 14, 2012 8:07 AM UTC

I think this now needs to be in SC15 also

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Level 3
Apr 14, 2011 1:09 PM UTC

This essential.  For example I want to know:

 

- did someone search for a product,

- find out it was 'out of stock',

- then get an email saying 'it's back in stock',

- and then bought the product.

 

Ie, I need to be able to segment based on what happened 1st, 2nd, in a particular sequence etc.

 

This needs to be available in Discover and for Event, Visit or Visitor containers.

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timlott
New Participant
Apr 8, 2010 7:06 PM UTC
This feature request is being considered for a future release of Discover
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adamgreco0
Level 7
Feb 25, 2010 7:22 PM UTC

Not sure if this is similar to my Pathing on a Segment idea...but voting for it nonetheless...

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