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Clodo
Employee
Jan 24, 2022 12:23 PM UTC
Solved

Customer Journey Analytics - Top Menu missing funcionalities

Hello Community,

 

I'd like to know how to enable onto the top menu bar at Customer Journey Analytics the options (Connections and Dataviews)

 

Note currently I can only see the options (Projects, Components and Tools) onto the top menu bar.

 

[ Print screen highlighting with a yellow rectangle where I expect to see the options (Connnections and Dataviews)  ]

 

 

Thank you

 

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Pankaj_SabharwalAccepted solution
Level 5
Jan 27, 2022 2:09 PM UTC

Hi @clodo 

 

To access Customer Journey Analytics or make a connection, you will need to be added as an Admin to the Customer Journey Analytics Product in the Admin Console.

 

This blog can help : 

https://experienceleague.adobe.com/docs/analytics-platform/using/cja-overview/cja-overview.html

 

Let me know if this helps

 

Thanks

4 replies

Pankaj_SabharwalAccepted solution
Level 5
Jan 27, 2022 2:09 PM UTC

Hi @clodo 

 

To access Customer Journey Analytics or make a connection, you will need to be added as an Admin to the Customer Journey Analytics Product in the Admin Console.

 

This blog can help : 

https://experienceleague.adobe.com/docs/analytics-platform/using/cja-overview/cja-overview.html

 

Let me know if this helps

 

Thanks

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Clodo
ClodoAuthor
Employee
Jan 28, 2022 5:06 PM UTC

thank you,

will follow the recommendation.

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Level 2
Jan 25, 2022 2:38 PM UTC

I assume it could be permission issues. You may need to reach out to Admin for the same.

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Clodo
ClodoAuthor
Employee
Jan 26, 2022 12:24 AM UTC

Yeah, I assumed that too, how to I request permissions to the Admin ?

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