Customize time-out rules for Website and Mobile App | Community
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user77894
New Participant
Mar 17, 2022 1:45 PM UTC
Question

Customize time-out rules for Website and Mobile App

If sending both Website and Mobile App data to the same report suite, giving the default time-out rules are different in both channels (30 mins on Web, vs. 5 mins on App), do we need to set the same time-out rule for both channel? If so, then how can we re-set it? Thank you.

 

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1 reply

Jennifer_Dungan
Jennifer_Dungan
Level 2
Jul 18, 2023 5:58 PM UTC

Technically no, they don't have to be the same.. 

 

You should be able to change the session timeout for your mobile app in the Mobile App Core extension in Adobe Launch.

 

I would thoroughly test changes in an isolated environment before changing settings though, just to be safe that there aren't negative impacts to the change.

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