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Luca_Lattarini
Luca_Lattarini
Level 9
Jul 14, 2020 7:00 AM UTC
Solved

Dashboard Adobe Analytics

Hello everyone,

 

I created a dashboard with all my desired metrics but when I try to send this dashboard via email (pdf or csv), I received a old version of my dashboard.

 

Anyone has some suggestion?

Thanks 

 

 

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PratheepArunRaj
PratheepArunRajAccepted solution
New Participant
Jul 14, 2020 7:10 AM UTC

Dear Luca,

Should not be the case. Try to 'Save' first and send one more time.

I am facing few discrepancies on WorkSpace Dashboards from yesterday. Might be some updates going at the backend.

Wait for a day or two, else reach Customer Care.

Thank You, Arun.  

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7 replies

jantzen_b
jantzen_b
Employee
Sep 16, 2020 6:32 PM UTC
Do any of the answers below answer your initial question? If so, can you select one of them as the correct answer? If none of the answers already provided answer your question, can you provide additional information to better help the community solve your question?
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isinha
Employee
Jul 14, 2020 10:15 AM UTC

Hi @luca_lattarini ,

Can you please try saving the project and see if that version is retained once you reopen it? If not, it's a bug and we will need to look into it further. Please submit a high priority ticket to Client Care if that's the case.

Thank you!

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    Luca_Lattarini
    Luca_LattariniAuthor
    Level 9
    Jul 15, 2020 1:19 AM UTC
    I had this issue for some days, now i have no issue, Thanks
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    kainth
    Level 6
    Jul 14, 2020 8:58 AM UTC

    Hi @luca_lattarini ,

    Adding to what @pratheeparunraj  said, if you have an existing scheduled project then I would suggest you to please delete the existing scheduled project & then schedule the project again. You can delete the existing project by navigating to Components > Scheduled Projects.

    Regards,

    Abhinav

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      PratheepArunRaj
      PratheepArunRajAccepted solution
      New Participant
      Jul 14, 2020 7:10 AM UTC

      Dear Luca,

      Should not be the case. Try to 'Save' first and send one more time.

      I am facing few discrepancies on WorkSpace Dashboards from yesterday. Might be some updates going at the backend.

      Wait for a day or two, else reach Customer Care.

      Thank You, Arun.  

      Translate
        Luca_Lattarini
        Luca_LattariniAuthor
        Level 9
        Jul 14, 2020 8:35 AM UTC
        Now I opened the project i the workspace and I see an old version.
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