Data Feed 'Approval Pending' Reasons? | Community
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Kristine_Bee
New Participant
October 13, 2021
Solved

Data Feed 'Approval Pending' Reasons?

  • October 13, 2021
  • 2 replies
  • 3574 views

Hi all,

Was curious what some of the reasons are for data feed status going to 'Approval Pending'?  I found the definition in the documentation so I know that it requires Adobe approval, but wondering what some of the possible triggers are and if there is a general turn around time for the feed to be activated? 

Thanks!

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Best answer by BrianTophamAdobe

The default limit is 4 active data feeds at a time. If there are already 4 active feeds, any new feed request go into the 'Approval Pending' status until they can manually be approved. If approve does not come within a few weeks, feel free to reach out to Customer Care, who is able to activate it/them for you.

2 replies

BrianTophamAdobe
BrianTophamAdobeAccepted solution
Employee
October 26, 2021

The default limit is 4 active data feeds at a time. If there are already 4 active feeds, any new feed request go into the 'Approval Pending' status until they can manually be approved. If approve does not come within a few weeks, feel free to reach out to Customer Care, who is able to activate it/them for you.

Kristine_Bee
New Participant
October 26, 2021

Thanks Brian! 

The four active feeds is a really helpful insight.

VaniBhemarasetty
Employee
October 23, 2021

@kristine_bee As you said, "Approval Pending" means a feed requires approval by Adobe before it can start generating jobs.

This happens if the feeds have generated by Adobe engineering services.

However, you can always reach out to customer care to know the reason why the feed is in the "Approval Pending" state for a specific feed ID