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Level 4
Jul 16, 2021 10:36 AM UTC
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DCR Implementation

Hi Team,

 

I have implemented DCR on Purchase rule, but I checked for some instances it is not firing. So website can do something at their side, that DCR call fired every time. Any help?

 

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vidurb80577666Accepted solution
Employee
Jul 16, 2021 7:35 PM UTC

@bindukumari1990,

DCR is based on the identifier you set on the website. You have to make sure same identifier is used in the DCR. When you fire _satellite.track("identifier")  you have to make sure your overall data layer/data elements were already set up properly to show WHICH product was purchased.

 

 

2 replies

Haran_Huang
Level 4
Jul 20, 2021 3:13 AM UTC
DCR sends data actively, and Adobe Launch configuration _satellite.track("identifier") can successfully connect to fire. How did you configure it?
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vidurb80577666Accepted solution
Employee
Jul 16, 2021 7:35 PM UTC

@bindukumari1990,

DCR is based on the identifier you set on the website. You have to make sure same identifier is used in the DCR. When you fire _satellite.track("identifier")  you have to make sure your overall data layer/data elements were already set up properly to show WHICH product was purchased.

 

 

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