Solved
Device Type Report Disappearing for Users?
Has anyone had their users complaining about suddenly losing visibility to the Device Type report?
This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
I found out what happened. Evidently, when Adobe changed the location of the Device Type report over to the Mobile group on the Reports page, it also affected the visibility setting on Video & Mobile Reports access:
As a result, I've had to go into my User Group settings to update any with Custom settings to place a check in the box next to Device Type. This was a bit frustrating, as I learned a good number of my User Groups were affected. I'm actually surprised more people didn't ask about this particular issue.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.