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MJ_1963
MJ_1963
Level 2
October 16, 2015
Solved

Discover Install

When I go to the " Launch AD HOC ANALYSIS" button, all I get is a "discover.jnlp" file. What do I do with it? How come I don't get the client in the browser?

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    Accepted solution
    October 16, 2015

    @Michael, do you know if you have a recent version of Java installed on your computer?

    The Java Web Start launcher that Akhil mentioned is part of Java (JRE), and it's what would be opening the .jnlp files on your computer.

    If you're not sure if you have Java installed, or you might have an older version installed, you can download the latest from: http://www.java.com/

    If you continue to get this problem, this article should help to resolve any Java issues: https://www.java.com/en/download/help/troubleshoot_java.xml

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    4 replies

    AkhilSharma
    AkhilSharma
    Level 4
    October 16, 2015

    Dear Michael,

    Ad hoc analysis is a browser independent tool.
    All you need to do is save the discover.jnlp file and launch it either by double clicking it or opening with Java Web Start Launcher.

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    MJ_1963
    MJ_1963Author
    Level 2
    October 16, 2015

    When I click it, I get a windows dialog box that says "Windows can't open file" and wants me to choose a program to open it with.

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    Anonymous
    Accepted solution
    October 16, 2015

    @Michael, do you know if you have a recent version of Java installed on your computer?

    The Java Web Start launcher that Akhil mentioned is part of Java (JRE), and it's what would be opening the .jnlp files on your computer.

    If you're not sure if you have Java installed, or you might have an older version installed, you can download the latest from: http://www.java.com/

    If you continue to get this problem, this article should help to resolve any Java issues: https://www.java.com/en/download/help/troubleshoot_java.xml

    Translate
      MJ_1963
      MJ_1963Author
      Level 2
      October 16, 2015

      I have a new laptop and Java was not installed. I installed it and everything is OK now.

      Thanks!

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