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Downloads report
Hello,
can you tell me the difference between the "File downloads report" of a pdf that is links in a specific page and the metric "file downloads" of this page?
Thanks!
Lucia
Hyder_ZiaeeAccepted solution
Employee
October 5, 2016
Hi Lucia,
The File Downloads report in the Links folder is a report generated when the custom link call is sent to the server containing the parameter as 'd'.
For more information regarding the reporting and the implementation, check the following articles:
- File Downloads Report
- Automatic Tracking of Exit Links and File Downloads
- Setting Additional Variables for File Downloads, Exit Links, and Custom Links
As for the other File Downloads that you are seeing is a custom success event that your company admins have setup. For more information on how the success events are reported on, do read through the following articles:
For details regarding how this metric has been implemented, you will need to reach out to your developers.
Hope this helps.
-Hyder