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lucia_faggion
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October 4, 2016
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Downloads report

  • October 4, 2016
  • 1 reply
  • 926 views

Hello,

can you tell me the difference between the "File downloads report" of a pdf that is links in a specific page and the metric "file downloads" of this page?

 

Thanks!

Lucia

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    Best answer by Hyder_Ziaee

    Hi Lucia,

    The File Downloads report in the Links folder is a report generated when the custom link call is sent to the server containing the parameter as 'd'.

    For more information regarding the reporting and the implementation, check the following articles:

    As for the other File Downloads that you are seeing is a custom success event that your company admins have setup. For more information on how the success events are reported on, do read through the following articles:

    For details regarding how this metric has been implemented, you will need to reach out to your developers.

    Hope this helps.

    -Hyder

    1 reply

    Hyder_Ziaee
    Hyder_ZiaeeAccepted solution
    Employee
    October 5, 2016

    Hi Lucia,

    The File Downloads report in the Links folder is a report generated when the custom link call is sent to the server containing the parameter as 'd'.

    For more information regarding the reporting and the implementation, check the following articles:

    As for the other File Downloads that you are seeing is a custom success event that your company admins have setup. For more information on how the success events are reported on, do read through the following articles:

    For details regarding how this metric has been implemented, you will need to reach out to your developers.

    Hope this helps.

    -Hyder

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