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alles40543848
Level 2
Jul 3, 2019 10:07 AM UTC
Solved

DTM Launch

Hi,

I have created a rule in DTM, which is getting fired and I can see the data in the image request in Network section, but this data is not showing in the particular prop or evar in Adobe Analytics.

@Rudi Shumpert - @Can you please help?

I am new to DTM and I can see good click happening on the page but not able to categorize that data as per the categorization specified in prop/evar.

Thanks

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Andrey_Osadchuk
Andrey_OsadchukAccepted solution
Level 10
Jul 3, 2019 11:43 AM UTC

alles40543848​,

First make sure you wait at least 4 hours if you are doing the validation in Analysis Workspace. You may want to configure Real-time reporting for the report suite to debug the values in real-time.

Also check that the report suite and the tracking server are set correctly as it may appear the data is sent to a wrong destination.

Finally, double check Processing Rules as they may change the values sent from the page.

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9 replies

jantzen_b
jantzen_b
Employee
Apr 2, 2020 6:53 PM UTC
Do any of the answers below answer your initial question? If so, can you select one of them as the correct answer? If none of the answers already provided answer your question, can you provide additional information to better help the community solve your question?
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PratheepArunRaj
PratheepArunRaj
New Participant
Jul 13, 2019 5:18 AM UTC

Dear Alles,

Checkout the Link : Marketing Cloud Help | How to use DTM for Single Page Apps (SPA)?

And Thread : Best practices for Single-Page Apps

Thank You!

Arun

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alles40543848Author
Level 2
Jul 12, 2019 8:58 AM UTC

That's great to know Arun!

Thank you so much..

Can you please elaborate on " For a normal HTML Platform, triggering rules on Page Load / Library Load will be enough, but for a Single Page Application in addition to the Library Load you need to fire the rules on history change because page navigation wont load the page again ".

Can you help me with a document for reference for the same.

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PratheepArunRaj
PratheepArunRaj
New Participant
Jul 12, 2019 3:19 AM UTC

Dear Alles,

Platform change will not impact your Report Suite since you are gonna use the same DTM code to both the platforms.

But platform change will have impact on how you fire the rules. For a normal HTML Platform, triggering rules on Page Load / Library Load will be enough, but for a Single Page Application in addition to the Library Load you need to fire the rules on history change because page navigation wont load the page again. So use it wisely!

Thank You!

Arun

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alles40543848Author
Level 2
Jul 11, 2019 10:59 AM UTC

Hi Arun,

Thank you for your help.

I have another question regarding DTM implementation.

I have created a web property for my website , which is soon to be migrated on a different platform.

I want to understand that once my website is live and I push my rules to publish.

Do I have to make any change in Adobe Analytics code also to make sure that the data goes in the same report suite as it was before.

Thanks in advance.

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ntaillet
Level 2
Jul 5, 2019 12:10 PM UTC

Hi there,

If you did not solve your problem, could you share the server call containing the prop you want to feed, or the URL of the page you are testing?

Thanks,

Nicolas

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PratheepArunRaj
PratheepArunRaj
New Participant
Jul 4, 2019 10:18 AM UTC

Dear Alles,

Check this out : Correctly populate the trackingServer and trackingServerSecure variable

Checkout your image request for Report Suite, it will be under the Key Value Report Suite ID(s). Make sure that you are validating the correct report suite!

Thank You!

Arun

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    alles40543848Author
    Level 2
    Jul 3, 2019 12:28 PM UTC

    Hey Andrey, thanks for replying.

    The rule was set last week and the page also got live last week.

    What I am observing is that the prop which I have defined in the rule is not showing the value in Workspace, while I can see it in the image request.

    I also feel that the data is going to a wrong destination. How can I check & change the tracking server and report suite.

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    Andrey_Osadchuk
    Andrey_OsadchukAccepted solution
    Level 10
    Jul 3, 2019 11:43 AM UTC

    alles40543848​,

    First make sure you wait at least 4 hours if you are doing the validation in Analysis Workspace. You may want to configure Real-time reporting for the report suite to debug the values in real-time.

    Also check that the report suite and the tracking server are set correctly as it may appear the data is sent to a wrong destination.

    Finally, double check Processing Rules as they may change the values sent from the page.

    Translate
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