Encountering a "Could Not Load Project" Screen While Sharing Workspace With Anyone

Forum|Forum|2 years ago
January 30, 2024
1 reply
1332 views

As per the title -

I have been sharing reports using the "sharing with anyone" function. Today - I found users clicking on the link are encountering an error page. I have tested this and see the same error.

Link is shared via Share > Share with anyone >

The page users are encountering:

I am trying to understand if this is an Adobe issue or if I am doing anything wrong.

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Best answer by Jennifer_Dungan

It sounds like an Adobe issue to me... it sounds like you are doing all the correct steps @yohan_khan00

I would log a ticket with client care, those it seems to be affecting multiple people, so I expect this may be logged, but at least you should get updates if you have your own ticket.

alexandrep50501

New Participant

Experiencing the same issue. Believe it is an Adobe issue.

Jennifer_DunganAccepted solution

New Participant

It sounds like an Adobe issue to me... it sounds like you are doing all the correct steps @yohan_khan00

I would log a ticket with client care, those it seems to be affecting multiple people, so I expect this may be logged, but at least you should get updates if you have your own ticket.

A

alibrahi

Employee

Hi everyone!

This is a recently reported issue being worked by Engineering under AN-339600 -Share With Anyone Links Expiring.

I will try to update this thread once I hear back that the issue has been resolved.

Sincerely,

Ali

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