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allann99481846
allann99481846
New Participant
Sep 7, 2018 10:51 AM UTC
Solved

Error

I get this error way to often. Can you please fix it!

ERROR

An unexpected error has occurred; try refreshing your project again. If the problem persists, please submit this error ID to Adobe Customer Care for further diagnosis: 4f594926-d57e-4d48-89e5-a5f86d0914d1

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Gigazelle
GigazelleAccepted solution
Employee
Sep 13, 2018 10:02 PM UTC

Hi Allan, typically that is due to a temporary issue on Adobe's end, which you can check on Adobe Status​.

If there isn't an active incident happening, I'd recommend creating a ticket with Customer Care, as they have the tools to decode the error code. Thanks!

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1 reply

Gigazelle
GigazelleAccepted solution
Employee
Sep 13, 2018 10:02 PM UTC

Hi Allan, typically that is due to a temporary issue on Adobe's end, which you can check on Adobe Status​.

If there isn't an active incident happening, I'd recommend creating a ticket with Customer Care, as they have the tools to decode the error code. Thanks!

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