Error ACCT003 during Adobe Advertising Analytics Set Up | Community
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Trystan_Colwyn-
Level 2
Mar 2, 2021 5:32 PM UTC
Solved

Error ACCT003 during Adobe Advertising Analytics Set Up

Keep getting the following error when setting up Google Ads for Adobe Advertising Analytics Integration... 

"Error ACCT003: Advertising Analytics supports having only one email linked with one Adwords account (Google supports up to 5). Identify an account linked with one email and try again."

 

Anyone know what this actually means in real terms & the steps to resolve? 

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vidurb80577666Accepted solution
Employee
Mar 4, 2021 1:12 PM UTC

Yes, one email should be linked with only one Adwords account to get it worked for Adobe Adv. Analytics.

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6 replies

francescop47742
Level 3
Jun 7, 2021 7:06 AM UTC

Hi @trystan_colwyn- and @vidurb80577666,

 

So if I have 3 AdWords accounts I have to have 3 adobe analytics accounts, right?

 

Or is there another way easiest?

 

 

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Trystan_Colwyn-Author
Level 2
Jun 7, 2021 7:42 AM UTC

Hey @francescop47742.

 

Nope, you can have multiple AdWords accounts linked to the 1 report suite. What you needs is ... per AdWords account, a unique AdWords user account. Adobe prangs out if you try to use the 1 AdWords user account for multiple AdWords accounts

 

i.e. 

  • AdWords Account 1 == AdWords User 1 == Report Suite 1
  • AdWords Account 2 == AdWords User 2 == Report Suite 1
  • AdWords Account 3 == AdWords User 3 == Report Suite 1
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vidurb80577666Accepted solution
Employee
Mar 4, 2021 1:12 PM UTC

Yes, one email should be linked with only one Adwords account to get it worked for Adobe Adv. Analytics.

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    Trystan_Colwyn-Author
    Level 2
    Mar 4, 2021 5:19 PM UTC
    @vidurb80577666 : Works perfectly! Thanks
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    vidurb80577666
    Employee
    Mar 2, 2021 6:10 PM UTC

    Seems like you are trying to use an email which is linked with multiple Adowrds Account. Google supports linking one email to manage 5 Accounts. Adv Analytics doesn't support this feature yet. One email can be linked with one Adwords Account only and that can be used

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      Trystan_Colwyn-Author
      Level 2
      Mar 3, 2021 9:17 AM UTC
      @vidurb80577666 : OK. So put simply... email address I am using has multiple AdWords accounts attached and Adobe can't cope? Therefore I need to only attach one email per adwords account?
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