Error code: ride_AdobeID_acct_actreq | Community
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watwatwat
New Participant
Sep 17, 2025 9:01 PM UTC
Question

Error code: ride_AdobeID_acct_actreq

Does anyone have insight into this error?  It appears to be specific to one Adobe Analytics account.  Do they need to re-OAuth or is this an account issue?

 

Error:

 

Adobe Analytics (FCSA:10334162): Client error: `POST https://ims-na1.adobelogin.com/ims/token/v3` resulted in a `400 Bad Request` response: {"error":"ride_AdobeID_acct_actreq","jump":"https://ims-na1.adobelogin.com/ims/jump/eyJraWQiOiJpbXNfbmExLWtleS1hdC0xIiwi (truncated...)

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1 reply

Jennifer_Dungan
Jennifer_Dungan
Level 2
Sep 18, 2025 9:03 PM UTC

I am not sure... when it comes to specific error messages and accounts, it might be best to contact Client Care, they can walk though the steps to replicate the error, get the HAR export of what is happening, and really help dig into the cause and solution.

 

Good luck!

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